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Message Routing in Exchange 2010 (part 2) - Reviewing and Configuring Message Routing Between Active Directory Sites

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10/24/2010 3:29:24 PM

2. Reviewing and Configuring Message Routing Between Active Directory Sites

Hub Transport servers route messages to other Hub Transport servers based on the Active Directory site and site link topology. Therefore, for Exchange 2010 to work correctly, it is crucial that the Active Directory topology does not cause any negative effects on message routing or Exchange servers. This section focus on how to make sure that your Active Directory site topology is suitable for Exchange 2010 and what you can do to modify the topology with Exchange-related settings.

2.1. Review Active Directory Site and Site Links Topology

Before you consider configuring Active Directory sites and Active Directory site links to optimize message routing, you need to clearly understand the current Active Directory topology of your organization. You can do this using the Active Directory Sites and Services snap-in. However, in a large environment with many Active Directory sites and site links, you may lose the overview. For that reason you can also use a tool called Microsoft Active Directory Topology Diagrammer that allows you to visualize the Active Directory topology in a Microsoft Office Visio file. The tool was tested with Visio 2003 or Visio 2007. Having a graphical representation that you can put on the wall helps you to identify areas that might need to be optimized for message routing. Figure 2 shows an example of a diagram created from the Litware Scenario. The tool can be downloaded at http://www.microsoft.com/downloads/details.aspx?familyid=cb42fc06-50c7-47ed-a65c-862661742764&displaylang=en.

Figure 2. Sample Active Directory topology diagram from the Litware scenario


2.2. Configuring Active Directory Sites

An Active Directory site is a logical definition of a physical connected network, normally based in the same local area network (LAN) and thus sharing a very fast network connection within the Active Directory site. You define a site based on an IP subnet in the Active Directory Sites and Services snap-in. The primary purpose for creating an Active Directory site is to define which subnets in the network are connected in a way that optimizes control of Active Directory replication traffic.

The Active Directory site is a routing boundary for Hub Transport servers to make routing decisions based the Active Directory site topology as described in the previous chapter. To meet this requirement you must make sure that every Exchange server role belongs to an Active Directory site. You should also verify that each Active Directory site is based on one or more subnets based on LAN-quality networks. Otherwise, consider splitting these Active Directory sites into multiple sites.

You can get a list of all Exchange servers and their respective Active Directory site using the following cmdlet: Get-ExchangeServer | ft Name, Site.


Note: Many companies split the administration between the Active Directory forest and Exchange into different teams. If this describes your situation, you need to remember that you can only configure Active Directory sites and Active Directory site links if the Active Directory team has provided you with sufficient permission and you have secured the buy-in from that team to make the changes to the production Active Directory infrastructure.
2.3. Configuring Site Links and Site Link Costs

Site links are logical paths between Active Directory sites and always include a site link cost to be able to configure specific routes for Active Directory replication traffic. The same information is used by Exchange 2010 to calculate the least-cost routing path.


Note: Site links are only used for routing when direct Hub Transport server to Hub Transport server connections are not possible. The vast bulk of deliveries occur via direct connections.

A site link does not force the actual path that is taken by network packets on the physical network but define the way Active Directory replication is done within the forest. However, every so often the cost assignment to the site link typically relates to the underlying network speed and available bandwidth.

It is important for the Exchange designer to understand the site topology as well as the site links and site link costs to make sure that Exchange routing is done as defined. To verify how Exchange uses the current topology, you can use the Routing Table Log Viewer after the first Exchange 2010 server is installed in the forest. If an Exchange server is not yet installed, use the Microsoft Active Directory Topology Diagrammer to get an Active Directory topology overview.

Notes From The Field: A Practical Way to Define Site Link Costs

Brian Day

Senior Systems Administrator, Messaging & Directory Services, Commonwealth of Massachusetts

Active Directory site link costs: What can they cost you? Misconfigured site link costs can cost you hours of frustration if not planned correctly from the start.

In 2005 I joined an employer whose Active Directory architecture was very complex across hundreds of physical sites, and a little bit out of control. It grew faster than anyone expected and some things got overlooked, including site link configuration. Part of my role was to help clean up the environment and optimize it where possible. At the time, WAN connections for these hundreds of sites were primarily all frame relay, ranging in speeds from 384 Kbps to multiple T-1 circuits bonded together. Site link costs were of the Wild West variety, with no uniformity. Values existed from more than 1,000 all the way down to 10 and anything in between, even though we only had 5 or 6 different speed links. In many cases circuits of the same speed didn't have the same costs. Taking a step back and looking at the situation I could see what had happened—there was no proper planning for the future and multiple schemes were actually in use regarding site link cost, depending on who had originally entered the site links.

I knew I had to find a way to future-proof ourselves and come up with a way to deal with new WAN connections in the future without having to go back and reconfigure old ones every couple of years. While researching methods other people use to determine costs I found a great article on Microsoft TechNet called "Determining the Cost" available at http://technet.microsoft.com/en-us/library/cc782827(WS.10).aspx. Buried on this page was a formula Microsoft suggested for site link costs: [1024/Log10(Kbps of WAN Link)]=Cost. At first glance I looked at this and thought, What mathematics nerd had too much time on his hands? That is, until I gave it an honest try.

Suddenly I had a desire to call my old math teacher and let him know that logarithms did actually end up being useful in the real world! As you can see in Table 3, the formula provided us with costs that can grow (and shrink) as WAN speeds matured, becoming faster and faster. It also left enough space between costs so that I could configure primary/secondary site links by creating a second site link with a value of Cost+1. I've often seen people establish costs with no space between them, leaving no room for this type of configuration. Perhaps if you have other finicky site links that have the speed but are not always the most reliable (like a satellite connection) compared to other site links of similar throughput, you could also adjust them by bumping the cost a couple points. I have a sneaking suspicion that I will be gone from this planet by the time WAN connections exist that are fast enough to cause this formula to reach the lowest value of 1.


Table 3. Site Link Costs Defined by Bandwidth
DESCRIPTIONKBPSSITE LINK COST
Dialup56586
ISDN BRI128486

256425

384396

512378

1024340
T11582320

2048309
10 Mbps10240255
100 Mbps102400204
GigE6307200187
1000 Mbps1024000170

2.4. Configuring Exchange Specific Settings for Site Links

The Active Directory site topology might not be optimal for Exchange message routing in specific cases. Therefore, you can assign an Exchange-specific cost to the site link that Exchange can use for routing purposes. The Exchange-specific cost for the IP site link will not modify or affect the current Active Directory site cost that is used for replication. Of course, if you set an Exchange cost, you will override the Active Directory cost for message-routing purposes, but this won't interfere with Active Directory replication.

After reviewing your Active Directory site topology and installing your Exchange servers in the right Active Directory sites, you should carefully consider whether you need to implement Exchange-related IP site link costs, which are quite hard to manage. They only make sense in large deployments where you have many Active Directory sites with Active Directory site links that are not in the control of Exchange and are known to be changed without your notification. Don't try to configure a message routing path—remember that most of the time the Hub Transport servers communicate directly to each other anyway.

Consider the Litware Scenario where the IP Site Link SiteLinkWorld is configured with a cost of 100. The following Exchange Management Shell (EMS) cmdlet assigns an Exchange-specific cost of 20 to it:

Set-ADSiteLink -Identity "SiteLinkWorld" -ExchangeCost 20


Note: You can also use the Set-AdSiteLink –Identity <ADSiteLink> – MaxMessageSize <value> cmdlet to assign a maximum message size limit for messages sent between Active Directory sites. This is especially useful if you have branch offices that have low-bandwidth network links so that you make sure only small messages can be sent over the network. All the larger messages will generate a non-delivery report (NDR).

As shown in Figure 3 the Active Directory site link still has the Active Directory cost of 100, but additionally has an Exchange cost of 20 assigned, and a message size limit is not configured. From now on, least-cost routing calculation will consider only the Exchange cost and ignore the Active Directory cost.

Figure 3. Active Directory site link with exchange costs assigned


Notes From The Field: Using Exchange Costs on IP Site Links

Ulf Hansen

Principal Systems Administrator, Central Administration Exchange, Siemens AG (Germany)

My company has a very large forest with more than 1,000 different Active Directory sites and many hundreds of IP site links. Domain administration is done independently and administrators have a huge influence on configuring their Active Directory sites because Active Directory sites are also used for services other than Exchange. Thus we started first to think about building Active Directory sites just for Exchange to be in charge of the routing costs, but finally decided against it.

Because we were not in charge of defining the Active Directory costs and we did not want to interfere or change our complex Active Directory routing in any way, we agreed to configure all Active Directory sites automatically with the maximum cost of 999. As a result, Exchange considers all Active Directory sites equal and uses the route with the fewest hops as the least-cost route.

Remember, Exchange costs will be used over Active Directory costs, and if multiple paths are available with the same costs, the path with the fewest hops is selected if a direct connection to a Hub Transport server in the target Active Directory site cannot be made.

We discovered that messages didn't take the route that we anticipated; our solution was to reduce the Exchange cost to force messages and correct the routing. However, we still see some limitations when Active Directory costs are used that cause problems in our Exchange environment. For example, Public Folder stores that have an AD cost of more than 500 from the Exchange server are not considered for Outlook 2003 Free/Busy Public Folder lookups.


2.5. Configuring Hub Sites

One way to interfere with the least-cost routing path is by defining hub sites through which all message flow must be relayed. You can think of this situation as a form of hub-and-spoke design with a messaging backbone.

You might have hub sites if a firewall prevents direct communication between certain Active Directory sites or if a company policy exists whereby all message traffic must be routed through a special Active Directory site.


Note: A hub site is considered only when it is located on the least-cost routing path calculated by the Hub Transport server. The source Hub Transport server always calculates the lowest-cost route first, and then determines whether any of the sites on the route are hub sites. If the lowest-cost route does not include a hub site, the Hub Transport server will directly connect to a Hub Transport server in the target site.

Before you implement hub sites, it is important that you review your Active Directory topology to make sure that the least-cost routing path always includes the Active Directory sites you want to define as hub sites.

You can view all hub sites available using the Get-AdSite cmdlet and configure them using the Exchange Management Shell and the Set-AdSite cmdlet. You have to do this site by site, so keep track of the changes you make!

The following cmdlet shows an example where Site-Berlin is configured as a hub site:

Set-AdSite -Identity „Site-Berlin" -HubSiteEnabled $true

2.6. Configuring Expansion Servers for Distribution Groups

You also can modify the default routing topology by assigning expansion servers for distribution groups. By default, when a message is sent to a distribution group, the first Hub Transport server that receives the message expands the distribution list and calculates how to route the messages to each recipient in the list.

If you configure an expansion server for the distribution list, all messages sent to the distribution list are sent to the specified Hub Transport server, which then expands the list and distributes the messages. For example, you can use expansion servers for location-based distribution groups to ensure that the local Hub Transport server resolves them. This configuration only sends one message addressed to a location-based distribution to the location and is then expanded at the target location by the defined expansion server.


Note: Because you only can define a single Hub Transport server, distribution list expansion will fail if this expansion server is not available. Thus you might negatively impact your message flow. There is no way to configure more than one expansion server, so you have to decide either to use one expansion server or let the distribution list expand at all servers.

Even though distribution group expansion was available in previous Exchange versions, it is improved in Exchange 2010 in two ways: You can now configure a memory caching limit to prevent the cache from consuming too much memory, and the processing of large distribution groups with delivery restrictions is done more efficiently.

You configure the distribution group cache by adding the parameters as found in Table 4 to the EdgeTransport.exe.config file located at <Exchange_Server_Install>\Bin.

Table 4. Parameters to Configure Distribution Group Cache
PARAMETERDESCRIPTION
MaxResolveRecipientCacheSizeThis cache is only used to avoid duplicate delivery to one-offs and distribution lists (DLs). So if you notice that delivery to some DLs (with more entries than this cache size) still result in duplicate deliveries, you can make the size larger. The Information Store would still do duplicate detection, but this feature is to prevent from trying to deliver in the first place.
MaxResolverMemberOfGroupCacheSizeThis cache includes group members for the sender. So if a person sends to a DL, this cache tracks membership of that person so that if restrictions apply to any sub DL, it doesn't have to be looked up again. You would want to make this larger if you notice a lot of Active Directory queries for messages to large DLs with complex delivery restrictions.

2.7. Verifying Configuration Using the Routing Log Viewer

The Routing Log Viewer is one of the most important tools to understand how Exchange is interpreting your configuration changes in means of Active Directory sites, Active Directory site links, and so on. You use the Routing Log Viewer to open a local Routing Table log file located on your Hub or Edge Transport servers.


Note: The Routing Log Viewer only shows you the routing table of a single Hub Transport server. This means you always need to connect to the Hub Transport server that causes the message routing problem to investigate its local routing table. If you are connected to a different transport server, you might not be able to detect the issue!

After opening a routing table log file (normally you open the latest one available), the routing table is organized into four tabs: Active Directory Sites (and Routing Groups if you have Exchange 2003 servers in your organization), Servers, Send Connectors, and Address Spaces.

If you want to read more about the Routing Log Viewer and how to use it, the TechNet article "Viewing the Routing Table Log" is available at http://technet.microsoft.com/en-us/library/bb691033(EXCHG.80).aspx.

2.7.1. Active Directory Sites Tab

On this tab you can make sure that your Exchange servers belong to the correct Active Directory site, and also determine whether any Hub sites are identified incorrectly. You can also see the least cost to each of the other sites by identifying the Total Active Directory cost item, as shown in Figure 4. You do not see the difference between Active Directory costs and Exchange costs assigned to an Active Directory site link, but the routing table just provides you with the cost information used by the Hub Transport server.

Figure 4. Viewing Active Directory sites in Routing Log Viewer


2.7.2. Servers Tab

The Servers tab provides an overview of all Exchange servers in your Exchange organization. You get an overview of the roles installed, the routing cost to reach the server, any MDB databases (mailbox databases) available on this server, and its Legacy DN.

2.7.3. Send Connectors Tab

This tab provides you with an overview of send connectors that are available for this specific Active Directory site, as shown in Figure 5. It includes the address space, information about the proximity of the connector, whether the message is delivered using a smart host or DNS, whether it is a scoped connector, and the message size restriction set on it.


Note: Scoped connectors are only available in the local Active Directory site—thus the address space of a scoped connector does not show up in another Active Directory site's Send Connector tab.
Figure 5. Viewing Send Connectors in Routing Log Viewer


2.7.4. Address Space Tab

The Address Space tab provides a hierarchical list including all address spaces available for this Hub Transport server. You can expand the list until you find the Send connector that serves the address space.

This tab is especially important in organizations that have many address spaces configured, which might also have a lot of connectors. In this situation it is maybe easier to search for a Send connector by looking through the available address spaces on this tab than to examine the connectors listed on the Send Connector tab.

Other -----------------
- Exchange 2010 : Understanding Transport Agents
- Exchange Transport Server Architecture (part 2)
- Exchange Transport Server Architecture (part 1)
- Client Access Server Architecture in Exchange 2010 (part 4)
- Client Access Server Architecture in Exchange 2010 (part 3)
- Client Access Server Architecture in Exchange 2010 (part 2)
- Client Access Server Architecture in Exchange 2010 (part 1) - Client Access Server Architecture
- Exchange Server 2010 Mailbox Services Configuration (part 5) - Configuring Public Folders
- Exchange Server 2010 Mailbox Services Configuration (part 4) - Client Configuration
- Exchange Server 2010 Mailbox Services Configuration (part 3)
- Exchange Server 2010 Mailbox Services Configuration (part 2) - Database Maintenance
- Exchange Server 2010 Mailbox Services Configuration (part 1)
- Exchange Server 2007: Monitor Your Exchange Environment (part 4) - Microsoft Operations Manager (MOM 2005)
- Exchange Server 2007: Monitor Your Exchange Environment (part 3) - Performance Troubleshooter
- Exchange Server 2007: Monitor Your Exchange Environment (part 2)
- Exchange Server 2007: Monitor Your Exchange Environment (part 1)
- Use the Exchange 2007 Toolbox to Troubleshoot
 
 
 
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